Tracking Follow-ups in Zoho CRM
- Daniel Kalman
- Jul 13, 2023
- 1 min read
Updated: Apr 3, 2024
We monitor all interactions and tasks related to a lead or a program so we know our students are 100% taken care of.
Student support specialist is in charge of maintain the CRM records of our students and following them up until they are paid or until their concern is resolved.
Watch this video to see how to track follow-up activities in CRM.